We received your request to increase the registration limit for your serial number MUCE-******-******-****. Unfortunately, there is not an active support and maintenance agreement for this license.
Historically, Support provided limited support for activities such as changing registration limits as a courtesy. Going forward registration limit changes will need the approval of your Account Management Team (renewals@idera.com). We are working to provide a more automated way to facilitate this service in the future or eliminate the need for it altogether.
Please, be advised that we will close this case #00985942.
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자이언츠월드
델파이 재설치 횟수증가 승인거부 되었습니다.
업데이트 계약은 종료 작년 12월 종료되었습니다.
기존제품 재설치 불가능한가요?
Hello Sang Hang,
We received your request to increase the registration limit for your serial number MUCE-******-******-****. Unfortunately, there is not an active support and maintenance agreement for this license.
Historically, Support provided limited support for activities such as changing registration limits as a courtesy. Going forward registration limit changes will need the approval of your Account Management Team (renewals@idera.com). We are working to provide a more automated way to facilitate this service in the future or eliminate the need for it altogether.
Please, be advised that we will close this case #00985942.
Sincerely,
Erdie Sabenorio
Technical Support Engineer
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